Demographic HR Services

Travel Support Executive

Experience: 0–5 Years | Process: Travel / Customer Support

We are looking for Travel Support Executives to assist customers with travel-related queries, bookings, changes, cancellations, and general support.

Responsibilities:

  • Handle customer queries through voice/chat/email.
  • Assist with flight, hotel, booking, cancellation, and itinerary-related requests.
  • Resolve customer issues efficiently.
  • Coordinate with internal and external teams when required.
  • Maintain accurate booking and customer records.
  • Meet quality, productivity, and customer satisfaction targets.

Requirements: Excellent communication skills, customer-service orientation, basic computer knowledge, and willingness to work rotational shifts. Travel/BPO experience is preferred.