Demographic HR Services
Travel Support Executive
Experience: 0–5 Years | Process: Travel / Customer Support
We are looking for Travel Support Executives to assist customers with travel-related queries, bookings, changes, cancellations, and general support.
Responsibilities:
- Handle customer queries through voice/chat/email.
- Assist with flight, hotel, booking, cancellation, and itinerary-related requests.
- Resolve customer issues efficiently.
- Coordinate with internal and external teams when required.
- Maintain accurate booking and customer records.
- Meet quality, productivity, and customer satisfaction targets.
Requirements: Excellent communication skills, customer-service orientation, basic computer knowledge, and willingness to work rotational shifts. Travel/BPO experience is preferred.